Email us at [email protected]. For verification and payment-related requests, please send from the email address registered to your account so we can process your request faster.

We aim to respond to all enquiries within 24 hours. During high-traffic periods it may take slightly longer, but we read every message and will always reply.

Deposits are credited to your account almost instantly once confirmed. Withdrawals are processed within 24 hours of approval, and payment provider clearance times may apply.

For security reasons we may ask you to verify your identity before your first withdrawal. Please have a valid government-issued ID ready — this helps us keep your account safe.